Posted

CUSTOMS INFORMATION PAPER 2 (2017)

Introduction

HM Revenue and Customs (HMRC) is changing from using Royal Mail addresses to Business Service Indicator (BSI) addresses. Applicants for simplified procedures will have to send correspondence to the new address as soon as it is introduced.

New addresses for transit letters

The Central Community Transit Office (CCTO) will soon be adopting BSI addresses, which are similar to PO Boxes. The BSI address will direct all post to a central office where it will be sorted and vetted.

All of the CCTO’s letterhead addresses will be updated to read:

BT-CCTO
HM Revenue and Customs
BX9 1EH.

The change is expected to go live with effect from 23 January 2017.

The European Commission’s Customs Office List (COL) will be updated with the BSI address. During the transition period the CCTO Royal Mail address will appear on the Customs Comprehensive Guarantee (CCG) application forms and this will be updated in early 2017.

Contact Details

Outbound Movements Team

Phone: 03000 575 986

Email: outbound-movements.ccto@hmrc.gsi.gov.uk

Inbound Movements Team

Phone: 03000 575 985

Email: inboundmovements.ccto@hmrc.gsi.gov.uk

Charges Team

Phone: 03000 575 984

Email: charges-team.ccto@hmrc.gsi.gov.uk

Simplifications

Phone: 03000 575 982

Email: national-simplifications.ccto@hmrc.gsi.gov.uk

NCTS Helpdesk

Phone: 03000 575 988

Email: ncts.helpdesk@hmrc.gsi.gov.uk

Issued on the 20 January 2017 by Customer Strategy and Tax Design, HMRC.

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